01Site publisher
The neolia.ch site and its subdomains (partners.neolia.ch, pro.neolia.ch, manager.neolia.ch, etc.) are published by:
- Registered name
- Neolia Sàrl
- Legal form
- Limited liability company under Swiss law
- Registered office
- Bernstrasse 15a, 3280 Murten (Morat), Canton of Fribourg, Switzerland
- IDE / UID
- CHE-298.197.401
- Registration
- Commercial register of the Canton of Fribourg
- VAT
- Not liable to VAT at the time of the last update
- General email
- contact@neolia.ch
- Publication director
- The managing officer in post
For anything about the site itself (editorial content, reporting a factual error, a takedown request), use contact@neolia.ch. Commercial or technical requests go through the Contact and Security pages.
02Hosting
The neolia.ch site is hosted on cloud infrastructure operated by:
- Provider
- Cloudflare, Inc.
- Registered office
- 101 Townsend Street, San Francisco, CA 94107, United States
- Location
- Global delivery network, points of presence in Europe
- Site
- cloudflare.com
The resident app and the backend services (call signalling, energy metrics) run on dedicated infrastructure, described in the security charter.
03Intellectual property
Every element of the neolia.ch site (text, illustrations, photographs, logos, trade marks, animations, front-end component source code, database structures and general architecture) is the exclusive property of Neolia Sàrl or of its partners, and is protected by the Federal Act on Copyright (LDA) and the Trade Mark Protection Act (LPM).
Trade marks
“ Neolia ”, the Neolia logotype, the product names and the associated claims are trade marks of Neolia Sàrl. Any reproduction, by any means, without prior written permission is an infringement.
Quotations & press
Short quotation (up to about 200 words) with a clear mention of the source and a link to the original page is allowed for informative, journalistic or educational purposes. For press use, the press kit gathers the logos, the usable screenshots and the wording to carry. It is freely available, with no need to write to us.
The site uses the Inter, Inter Tight and JetBrains Mono typefaces under the SIL Open Font licence, served from neolia.ch, together with Neolia's own icons. No third-party content is used without a licence or explicit permission.
04Content and external links
Accuracy of the information
Neolia works to keep the content of its site accurate and current. Product characteristics (latency, warranties, indicative prices) may change: only the values stated in a signed commercial offer bind Neolia. Roadmap information and upcoming milestones are given for information only and are not a commitment to a date.
Outbound links
The site may contain links to external resources (suppliers, press, technical documents). Neolia has no control over those sites and accepts no responsibility for their content, their availability or their own data protection practices.
Inbound links
Anyone may link to neolia.ch, provided the link does not harm the image of Neolia and does not create confusion about the origin of the content. Framing (embedding the site in a third-party frame) is forbidden without written permission.
05Limitation of liability
Neolia takes reasonable technical and organisational steps to keep the site available and secure. However, to the fullest extent allowed by applicable Swiss law:
- The site is provided “ as is ”, with no warranty that it will be free of interruption, error or virus;
- Neolia cannot be held liable for indirect damage (loss of business, loss of data, commercial harm) arising from the use of the site or from being unable to use it;
- Users are solely responsible for the hardware, the software and the connection they use to reach the site, and for the security of their own credentials.
The contractual commitments for the Neolia services (intercom, energy, home automation), meaning availability, service levels and support, are governed by the General terms of sale.
06Governing law and jurisdiction
This legal notice and any use of the neolia.ch site are governed by Swiss law, excluding its conflict of law rules and the Vienna Convention on the International Sale of Goods.
Any dispute about the site, its content or its use that cannot be settled amicably will be submitted to the exclusive jurisdiction of the courts of the Canton of Fribourg, Switzerland, subject to any different mandatory jurisdiction provided by law.
07Contact us
For any comment, question or takedown request about the content of this site:
- contact@neolia.ch
- Post
- Neolia Sàrl
Bernstrasse 15a
3280 Murten
Switzerland - Target response time
- 5 working days
For requests about personal data, see the privacy policy. For security vulnerabilities, see our responsible disclosure process.