For a property manager
What if you could see problems coming across your portfolio before the first resident even calls?
For an owner
What if bringing your properties up to individual billing standards cost the price of an intercom?
For a builder
What if the extra-low voltage package on your site became cheaper and simpler to coordinate?
For a resident
What if the intercom, your service charges and your property manager fitted into one single app?
For owners who manage themselves
What if you managed your rental properties or your condominium with the platform property managers use?
Neolia brings property management and your building data together in a single platform.
The property management platform and the connected building, in one place.
Detect.Anticipate.Act.
Measure.Bill.Add value.
Simplify.Price it.Deliver.
Open.Track.Report.
Rent.Convene.Settle.
Managing a building today
Managing a building means spending your days tracking information down.
A meter reading, a maintenance contract, a signed lease, the history of a fault. It all exists, and it is all somewhere else. The information is scattered across several programs, inboxes and binders.
Every part of the job has its own tool.
Accounting, leases, ticketing, maintenance, intercom, metering. Each one does its job well. But the information stays in the tool where it was entered, so you have to open them all.
You learn about the breakdown from the resident who suffers it.
In a building that is not connected, many faults are still learned from the resident who suffers them. The boiler down, the lift stuck, the leak in the basement: until someone calls, nobody knows. You pick the problem up mid-course.
And everyone wants an answer, at the same time.
The resident wants a date, the owner wants a cost, the contractor wants a purchase order, the colleague wants the file. Four fair requests, one team to answer them.
Property management ERP
Accounting
Email
Telephony
Maintenance
Intercom
Energy
Documents
Residents Owners Contractors Staff
The solution
What if we turned the logic around?
Instead of chasing information and the people who hold it, let the building send it to you directly.
- Fragmentation Centralisation
- Reacting Anticipating
- Searching Information at hand
- Complexity Flow
The answer
A single platform to run the portfolio and to talk to the buildings.
Neolia is a property management platform. It holds the portfolio, the leases, the incidents, the contractors, the statements and the relationship with residents. Where it differs is that it does not merely record what is typed into it: when the building is equipped, it receives the information straight from it.
The property management platform
It works on its own.
Without touching your buildings, from day one.
- Portfolio, leases, deadlinesBuildings, units, tenants, indexation, receipts
- Incidents, in one placeReported, tracked, closed, with their history
- Contractors and jobsWho was called, for what, and where it stands
- Statements and collectionCharges, reminders, supporting documents kept
- The relationship with residentsMessages, documents, requests, without going through the phone
The connected building
It works with it.
The equipped building feeds the platform, with nobody typing anything in.
- Readings, continuouslyHeat and water, with no site visit and no data entry
- Equipment alertsBoiler room, lift, ventilation, heat pump
- Intercom and accessVideo call, remote opening, editable names
- Generation and chargingSolar, charge points, sub-metering
- What the resident sees from homeTheir consumption, their door, their documents
Unlike a conventional property management program, Neolia can communicate directly with the buildings.
Everything else follows from that: information that reaches you instead of having to be chased, some problems seen before the resident calls, and a statement produced automatically.
Anticipate
Spot problems before they become emergencies.
Heat pump
Out of serviceBack in service
Property manager Alert received Visit announced Report received
Residents Fault reported Visit announced Told it is back in service
Contractor Sent by the property manager
Contractor Visit scheduled Visit completed Today · 14:00 14:00 → 15:48
08:32
The building's thermal inertia means the temperature has not yet had time to drop.
Nobody got cold.
The building has not had time to cool down.
Without detection, the drop is felt around 14:00, the call comes afterwards, and the visit is booked for the next day.
The heat pump is running normally.
Neolia does not replace the repairer. The platform removes the hours lost before they arrive.
Centralise
The same information, received just once.
Example. One resident reports damage in the common areas. Everyone else knows at once, and the property manager receives it once. The figures in this scene illustrate the example, they are not measurements.
Entrance hall · broken window
Reported at 18:42 from a resident's app
- 31requests bundled together
- 34residents notified
- 1report to handle
Told in real time, residents no longer need to call to find out.
One single report to handle. The property manager chooses where its time goes.
Residents
The whole life of the building in a single app.
Rather than describe it to you, open it.
- Intercom
- Opening access
- Consumption
- Report with a photo
- Request tracking
- Messages from the property manager
- Invoices as PDF
- Building information
Neolia is not a home automation system. On request, and as an option, we can connect a flat’s home automation when it has a compatible interface. This is made-to-measure work.
Two minutes in a resident's shoes.
Scan the code with your phone. The demonstration app opens straight away, with nothing to install and no account to create.
The demonstration app opens in a new tab, with nothing to install and no account to create.
Open the demonstrationThe published apps, for a resident whose building is already connected.
They do not replace the demonstration above: they require an invitation from your property manager. Without it, sign-in will not open.
Your property portfolio can run differently.
The building warns you. One single source of information. In the resident's hands.
Reply within two working days. A thirty-minute conversation about your portfolio and your current tools.