All documentation

Property manager · Managing agent · Condominium administrator

What a Neolia building changes in your day as a property manager

No "digital transformation": specific tasks that vanish from your week, costs compared honestly, and one rule we do not bend: you stay in charge, Neolia never steps in between.

1 entry
for a change of tenant: the name is entered once in the platform, with the lease, and Neolia carries it over to the intercom
120 CHF
per dwelling per year for the whole operation of the building: intercom, meter readings, statements, alerts and residents' app, with no module to unlock
50 to 100 CHF
per dwelling per year for the statement alone from a specialist provider, on the quotations we see. Compare it with your own
3 times
difference in heating consumption between comparable dwellings in the same building, and up to 8 times for water. Without individual billing, the gap is spread across everyone (SFOE)
01 · DAY TO DAY

The small tasks disappear

Changing a name on the intercom, arranging access for a new tenant, warning the building about a water shutdown: each of these tasks costs a phone call or a trip today. Here the name and the code are entered once in the platform, with the lease, and Neolia carries them over to the door station. A departure or an arrival takes a few clicks, and messages to residents go out in one go instead of tying up your switchboard.

02 · FAULTS

The building tells you before the tenants do

Boiler room, lift, ventilation: in an equipped building these devices report what they are able to report, when they are able to. A fault that comes through becomes an incident in the platform, and the platform suggests the contractor who handles that kind of breakdown. You remain the one who gives the order: you approve, and every step is dated.

FactWater damage is the leading cause of building claims in Switzerland. Spotting a leak early means fewer insurance excesses to pay.
03 · STATEMENTS

The readings arrive on their own, the statements come out ready

No more annual readings to organise, no more disputed estimates: every dwelling is read continuously by radio, and the DIFEE statements, the individual billing of energy and water costs, come out ready to invoice. For reference: in the offers we see, a specialist provider charges 50 to 100 CHF per dwelling per year for billing alone. Take out your own offer and compare: it is the only figure that counts for your building. Neolia costs 120 CHF per dwelling per year for the whole operation of the building, statements, intercom and alerts included, with no module to unlock.

Legal frameworkThe price owed to Neolia and the share you can charge to your tenants are two separate questions: nothing is automatic, and an invoice description is not enough. What can be charged depends on the lease and on Art. 257a and 257b CO: Article 4 of our terms. Prices excl. VAT.
04 · TENANTS

Fewer disputes, charges that fall

In a building with central heating, consumption varies threefold between comparable dwellings, and by up to eight times for water (SFOE): without individual billing, this gap is spread across everyone. Statements also become harder to dispute: time-stamped readings, not theoretical allocation keys. Less correspondence to handle, and an argument at re-letting.

05 · TAKING OVER

Taking over an equipped building, the easy case

For new builds, Neolia comes with the building: you are named as operator, you take over the operating agreement by an amendment signed with the builder and with us, and you inherit a documented building, with drawings, history and meter readings already running. You take over the remaining term, without starting from zero. No investment on your side.

06 · YOUR EXISTING PORTFOLIO

Your current buildings, one by one

In renovation, from 8 dwellings per stairwell, the equipment and its installation are at our expense, from our own funds. The operating agreement sets a term of 36 or 60 months, then renews year by year. The risers stay untouched: the new door station replaces the old one, and the sensors work by radio. Below the threshold, still in renovation, installation costs 2 000 CHF per stairwell, once. The best candidate is a building whose intercom has to be replaced anyway.

07 · YOUR OWNERS

Your client makes the decision

A property manager does not decide alone: it recommends to its owner, or takes the matter to the owners' meeting. The five levers, in the order that convinces:

  • It costs them next to nothing. On renovations, from 8 units per stairwell, no investment to carry; on new builds, the equipment is already in the electrical works package of the site.
  • Their asset gains documented value. The operating file already exists on the day of a sale or a refinancing.
  • One more argument for keeping tenants. Potential to reduce consumption and some operating costs, better documented statements, a modern intercom.
  • Some incidents are detected earlier. A leak found earlier can limit the scale and the cost of a claim.
  • And you manage better, at the same management fee. Your mandate gains visible quality.
ToolSend the owner's case to your client: it makes these points from their side, with figures. For a condominium, use the case for the owners' meeting.

See it on your own portfolio

A 30-minute video demo, on one of your buildings.

Create my property management area Log in to my portal